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GUARANTEE

General Warranty : Our products are only covered by the manufacturer's warranty. The order number as well as any information related to the creation of a return file may be requested to activate the guarantee. Photos or videos may be required. The costs of returning packages are the responsibility of the customers.

Exclusion of the Warranty : The warranty will become void in the event of inappropriate use of the product, or opening and modification by customers of said product.

Extension of the Warranty : The return of a product under warranty does not result in an extension of its warranty period.
Return for Guarantee : No product returns without prior agreement will be processed. All returns must be made in the original packaging or secure packaging, with all product and accessories provided.

Warranty Service : Please contact our customer service for any use of the warranty or for information on its application.

ARTICLE 1. RETURN OF DEFECTIVE PRODUCTS

From the date of receipt of the order, our customers have 2 working days to notify them of any problems with a product. Please contact our customer service to set up verification and return procedures. Any product determined by the manufacturer or by GXSRACING may be subject to repair or replacement.

ARTICLE 2. WRONG PRODUCTS

It is the responsibility of our customers to check the conformity of the package upon arrival. If all or part of the package is not their order, our customers have 7 working days to reship the package to us. Please contact our customer service to set up verification and return procedures. A replacement of the product or a refund in a voucher valid in all of our stores* (corresponding to the amount of your purchase and shipping costs) will be available within 7 working days after receipt of the return package.

ARTICLE 3. CUSTOMIZED

For all our products made to measure or personalized, the right of withdrawal cannot apply, in accordance with the provisions of article L 121-20 of the Consumer Code as modified by ordinance n°2001-741 of 23 August 2001 which stipulates that the withdrawal period is 7 (seven) days, and withdrawal is notably excluded (article 121-20.2 3rd paragraph) for contracts for the supply of goods that are clearly personalized or made according to the consumer's specifications, i.e. in particular particularly for tailor-made, non-standard or personalized items. Therefore, no withdrawal period will be granted for tailor-made or personalized items (specific sizes), all non-standard items and items with specific additions or modifications (custom sticker, etc.).

ARTICLE 4. DEADLINES

The consumer has a withdrawal period of 7 days from receipt of the product (except tailor-made items, see article 3). If the customer exercises his right of withdrawal, the company Graphix-Studio, publisher of the site http://www.graphix-studio.fr, undertakes to reimburse the sums paid deducted from shipping costs within a maximum period of 30 days. , after actual receipt by our services of the goods concerned, in good condition and in their original packaging. Return shipping costs are your responsibility. The consumer can also choose to exchange the product.

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